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Water Treatment Account Manager

Posted about 2 years ago
Location Tyne and Wear
Contract Type Permanent
Salary £25-35K
Sector Consultancy, Engineering, EIA, Utilities
Posted about 2 years ago
Apply by Saturday, 15 August 2015
Our client specialises in accurately diagnosing water and wastewater issues and then providing the most appropriate and cost effective solutions for the process. They provide a comprehensive range of water treatment products, from chemicals and equipment to laboratory and engineering solutions. The customer base is nationwide and covers the entire spectrum of industrial and municipal water treatment. Industrial sectors range from power, chemical, pharmaceuticals, food processing, aggregates to manufacturing and many more. The company are now recruiting for an Account Manager to deliver and manage onsite water treatment services, test work and Legionella management for the company's client portfolio, acting as the main contact for the sites under their accountability. Main Responsibilities The main responsibility of the Account Manager is to ensure that sites are compliant to all specific customer requirements.   It is also the responsibility of the Account Manager to effectively manage all Service Chemist/Service Engineers' tasks to ensure that they are completed to a high standard and delivered on time. Specific Responsibilities Holder of Safety Passport and responsible for renewal Completing Service Chemist tasks when necessary  Developing new business on local sites and generating add-on sales with existing customers  Overall responsibility for customer sites Leading site review meetings Providing technical input for each relevant site Liaising directly with customers (monthly for weekly service visits  and quarterly for monthly service visits) Dealing with any issues raised from Service Chemists/Engineers Providing training to clients Maintaining excellent site housekeeping Auditing Log Books Nurturing client relationships and communicating with customers to ensure they are happy with their level of service and work completed  Ensuring that work is completed in a safe environment at all times This person must have experience in boiler water and cooling tower chemistry as well as expert knowledge in Legionella and it's control.  They must also have experience in a similar Account Manager role.  Some servicing will be required.  The territory will be North East and Scotland.  In return the company are offering a competitive salary, company car, pension and health care scheme.